Welcome to Level Up Accounts! These Terms and Conditions (“Terms”) govern your use of our website and the purchase of game accounts from Level Up Accounts (“we,” “us,” “our”). By accessing our website or purchasing from us, you agree to be bound by these Terms. Please read them carefully before making a purchase.
- General Terms
1.1 By purchasing from Level Up Accounts, you acknowledge that you are at least 18 years old or have the legal consent of a guardian.
1.2 All accounts sold by Level Up Accounts remain the property of their respective game publishers. You are purchasing access to the account, not ownership of the account itself.
- Account Sales
2.1 All sales are final. Once you have received the account credentials, ownership is transferred to you, and we are not responsible for any actions taken by the game publisher or other third parties after the sale.
2.2 You agree not to use the purchased account for any illegal activities or in violation of the game’s terms of service. Any consequences resulting from such actions are solely your responsibility.
- Refund Policy
3.1 Refunds will only be considered within the first 7 days after purchase and only if the account is found to be defective or not as described.
3.2 After 7 days, no refunds will be issued under any circumstances. We strongly recommend thoroughly reviewing the account details and verifying its contents within this period.
- Chargebacks
4.1 If you have made a payment via PayPal, you agree not to initiate a chargeback without first contacting our support team to resolve any issues. Failure to adhere to this process may result in a permanent ban from our platform and potential legal action.
4.2 Any chargeback initiated without prior contact with our support team will be considered a violation of these Terms and may lead to the immediate termination of the purchased account without a refund.
- Account Security
5.1 We advise you to change the account credentials immediately upon receiving them to ensure the security of the account.
5.2 We are not responsible for any loss or unauthorized access to the account once it has been delivered and the credentials have been provided.
- Support
6.1 Our support team is available to assist with any issues related to the purchase process or account delivery. Please contact us at [support email] for assistance.
6.2 Support is provided for issues directly related to the sale and delivery of the account. We are not responsible for any in-game issues or bans that occur after the account has been delivered.
- Liability
7.1 Level Up Accounts is not liable for any losses, damages, or legal issues that arise from the use of the purchased account. All accounts are sold “as-is,” and it is the buyer’s responsibility to use the account in accordance with the game’s terms of service.
7.2 In no event shall Level Up Accounts be liable for any indirect, incidental, or consequential damages arising out of or in connection with the use of our services.
- Changes to Terms
8.1 We reserve the right to modify these Terms at any time. Any changes will be effective immediately upon posting to our website. Your continued use of our website or services after such changes constitutes your acceptance of the new Terms. - Contact Information
If you have any questions or concerns about these Terms, please contact us at [support email].
Disclaimer: By purchasing from Level Up Accounts, you acknowledge that you have read, understood, and agree to these Terms and Conditions